PRIVACY POLICY

At On Demand Notary, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, utilize our mobile notary platform, or engage with our dispatch service network.

1. INFORMATION WE COLLECT

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information"). This includes:

• Identifiers: Full name, phone number, email address, physical mailing address, and business details.
• Verification & Public Records Data: Information required by state law to perform notarial acts, such as government-issued identification details (driver’s license, passport) and document transaction details.
• Location Data: Precise geographical location coordinates when you request our premium mobile dispatch services, allowing us to route a state-commissioned notary public to you.
• Payment Information: Credit/debit card numbers, billing addresses, and payment histories processed securely through our third-party payment gateways.

2. HOW WE USE YOUR INFORMATION

We utilize your data to provide a seamless, secure, and legally compliant signing experience. Specifically, we use it to:

• Facilitate and coordinate on-demand mobile notary dispatches and in-office appointments.
• Process service fees, state filing payments, and premium travel dispatch adjustments.
• Verify identity and maintain accurate notary journals or logs in strict compliance with state notary public regulations.
• Communicate booking confirmations, service updates, and follow-up tracking information.

3. SHARING AND DISCLOSURE OF INFORMATION

We do not sell your personal information. We only share your data under the following strict parameters:

• Service Providers & Dispatch Network: We share your intake and location details with credentialed, commissioned notary professionals within our dispatch network to fulfill your requested mobile services.
• Legal Compliance: We may disclose information if required to do so by state law, subpoena, or official audit by the Secretary of the Commonwealth or relevant governing notary authorities.
• Payment Processing: Financial data is shared directly with secure third-party processors (e.g., PayPal) to complete transactions safely.

4. SECURITY OF YOUR DATA

We implement industry-standard administrative, technical, and physical security measures designed to protect your legal documents and personal identifiers. Transaction logs, customer intake details, and scheduling data are maintained on secure, encrypted platforms.

⚠️ Important Security Note on Legal Document Security:In accordance with official notary compliance guidelines, we maintain strict visual and structural boundaries. We securely track transaction meta-data, but we do not store, copy, or retain copies of your signed public records (such as birth or marriage certificates) once a transaction or state submission is finalized.

5. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or request the deletion of your customer record (subject to state-mandated notary journal retention laws which we are legally required to uphold).

6. CONTACT US

If you have questions, comments, or concerns regarding this Privacy Policy or our data handling practices, please contact our team:

• On Demand Notary
• Phone: 412-484-3878
• Website: ondemand-notary.com